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Refund Policy

Your satisfaction is our priority. That’s why we offer a 7-day return policy on all tech products. If you’re not completely satisfied with your purchase, you can return it for a full refund—no questions asked.

How to Return a Product

To initiate a return, please follow these steps:

  1. Contact Us: Reach out to us within 7 days of receiving your order.
  2. Provide Order Details: Share your order number and the reason for your return.
  3. Receive a Shipping Label: We will provide you with a return shipping label.
  4. Pack the Product Securely: Ensure the product, along with any original packaging, is securely packed for return.
  5. Send it Back: Use the provided shipping label to send the product back to us.
  6. Refund Processing: Once we receive the returned product, we will process your refund within 10 business days.

Exceptions to the Return Policy

The following items are not eligible for returns:

  • Products that have been used or damaged.
  • Products missing parts, accessories, or original packaging.
  • Products purchased on sale or clearance.

Refunds

Refunds are issued to the original payment method used for your purchase:

  • Credit Card Payments: Refunds will be credited back to your card.
  • Bank Transfers or Local Payment Methods in Pakistan: Refunds will be sent directly to your account.

Contact Us

For any questions regarding our return or refund policy, feel free to reach out to us:
Email: support@darazcarts.com

Thank you for shopping with Daraz Carts! We’re committed to making your experience as smooth as possible.

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