Return & Refund Policy
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- Return & Refund Policy
At Daraz Carts, your satisfaction is our priority. That’s why we offer a 7-day return policy on all tech products. If you’re not completely satisfied with your purchase, you can return it for a full refund—no questions asked.
How to Return a Product
To initiate a return, please follow these steps:
Contact Us: Reach out to us within 7 days of receiving your order.
Provide Order Details: Share your order number and the reason for your return.
Receive a Shipping Label: We will provide you with a return shipping label.
Pack the Product Securely: Ensure the product, along with any original packaging, is securely packed for return.
Send it Back: Use the provided shipping label to send the product back to us.
Refund Processing: Once we receive the returned product, we will process your refund within 10 business days.
Exceptions to the Return Policy
The following items are not eligible for returns:
Products that have been used or damaged.
Products missing parts, accessories, or original packaging.
Products purchased on sale or clearance.
Refunds
Refunds are issued to the original payment method used for your purchase:
Credit Card Payments: Refunds will be credited back to your card.
Bank Transfers or Local Payment Methods in Pakistan: Refunds will be sent directly to your account.
Contact Us
For any questions regarding our return or refund policy, feel free to reach out to us:
Email: support@darazcarts.com
Thank you for shopping with Daraz Carts! We’re committed to making your experience as smooth as possible.